Privacy policy
Privacy Policy
Last Updated: April 3, 2025
This Privacy Policy explains how Japanese Kitchen Brothers (hereinafter referred to as "we," "our company," "our site," or "us") collects, uses, and discloses personal information when you visit our website (japanese-kitchen-brothers.com), use our services, make purchases, or interact with our site in any other way. In this Privacy Policy, "you" or "your" refers to users of our services, including customers, website visitors, and other individuals.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any changes will be posted on our site with an updated "Last Updated" date. Where required by law, we will notify you of any material changes.
Collection and Use of Personal Information
We collect various types of personal information over the past 12 months from multiple sources, depending on how you interact with us.
In addition to the specific purposes described below, we use your personal information for communication, service provision and improvement, compliance with applicable laws, enforcement of terms of use, and protection of our rights, users, and third parties.
Types of Personal Information Collected
The type of personal information we collect depends on how you use our website. "Personal information" refers to any data that can identify, relate to, describe, or be linked to you.
Information Collected Directly from You
The personal information you provide directly when using our services includes:
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Contact Information: Name, address, phone number, email address
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Order Information: Name, billing address, shipping address, payment confirmation, email address, phone number
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Account Information: Username, password, security questions
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Customer Support Information: Any information provided when contacting us
Some services require you to provide certain information. If you choose not to provide such information, you may not be able to access certain features.
Automatically Collected Usage Information
We may automatically collect data related to your use of our services ("Usage Data") through cookies, pixels, and other tracking technologies. This includes:
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Device and browser information
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Network connection details
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IP address
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Interactions with our website and services
Information Received from Third Parties
We may obtain personal information from third parties, including:
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Platforms supporting our site and services, such as Shopify
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Payment processors (e.g., bank account, credit/debit card information, billing address)
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Online advertising and marketing partners
Any information obtained from third parties is handled in accordance with this Privacy Policy.
Purposes of Using Personal Information
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Providing Products and Services
We use personal information to provide services, process orders, manage accounts, arrange shipments, handle returns and exchanges, and integrate Shopify services. -
Marketing and Advertising
We use personal information for marketing and promotional activities, such as emails, text messages, and mail campaigns. We may also use it to display relevant advertisements on our website or third-party sites. -
Security and Fraud Prevention
We use personal information to prevent fraud and unauthorized access. -
Communication and Service Improvement
We use personal information to provide customer support and enhance our services.
Use of Cookies
We use cookies to enhance website functionality, perform analytics, and optimize user experience. You can delete or block cookies through your browser settings, but this may affect certain site features.
Disclosure of Personal Information
We may share personal information with third parties in the following cases:
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Service Providers (e.g., IT management, payment processing, data analysis, customer support, shipping)
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Business and Marketing Partners
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Compliance with Legal Obligations (e.g., court orders, legal requirements)
In the past 12 months, we have disclosed the following categories of personal information:
| Category | Recipients |
|---|---|
| Name, Email, Phone Number | Business and Marketing Partners |
| Order Information | Business and Marketing Partners |
| Usage Data | Business and Marketing Partners |
Your Rights
Depending on applicable laws, you may have the following rights:
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Access/Review Personal Information
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Request Deletion
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Request Correction
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Request Data Portability (obtain a copy of your data or transfer it to a third party)
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Opt-Out of Sale/Sharing of Personal Information
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Request Restrictions on Processing
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Withdraw Consent
To exercise these rights, please contact us.
Contact Information
We prefer to be contacted via chat. However, for privacy-related questions or rights requests, please reach out to us at:
Email: oko@japanese-kitchen-brothers.com
Address: 3412 Yoshida, Oizumi Town, Ora District, JP-10, 370-0523, Japan